Internal Operational Structure

20-40h typical

ServicesBusiness OperationsInternal Operational Structure
Business Operations20-40h

Build a business that runs without you in every decision

Organizational design and operational structure consulting that defines roles, reporting lines, and workflows so your team executes with clarity.

Best For

  • Founders scaling from 1-5 to 10+ employees
  • Businesses experiencing growing pains and unclear accountability
  • Companies preparing for investment or acquisition
  • Teams where everything still runs through the founder

Not Ideal For

  • Solo operators with no plans to hire
  • Companies with a fully functioning org structure already in place

What You'll Get

  • A clear org chart with defined roles and reporting lines
  • Role clarity documents so everyone knows what they own
  • An operational structure that scales with your growth

Prerequisites

  • Current team roster and roles (even informal ones)
  • Business goals and growth targets for the next 12 months
  • Founder availability for 2-3 working sessions
Deliverables

What's Included

Current state assessment and gap analysis
Organizational chart design
Role definition documents (responsibilities, KPIs, reporting)
Reporting structure and communication cadence
Decision-making framework (who decides what)
Hiring roadmap for next 6-12 months
Onboarding structure recommendations
Implementation guide and rollout plan

Final scope is prioritized in sprints, this is the standard baseline.

Capacity Planning

Time & Capacity Explainer

We don't bill hourly. We work in sprints with capacity buckets. Here's how this service fits.

Execution Coverage

40h/mo capacity bucket for ongoing execution

This Service50%

Fits within standard monthly capacity

Growth Partner

Higher capacity + priority for heavier services

Recommended for Heavy Months

Best for multi-service execution or heavy project months

AutoPilot

DIY with templates and async support

Not ideal for this service - requires hands-on execution

Typical Month Capacity

Light Month10-20h
Standard Month20-40h
Heavy Month40-80h

Heavy project months (photoshoots, launches, major campaigns) are planned in advance. We allocate capacity across sprints and coordinate with your timeline.

Expand Your Sprint

Modules & Add-ons

Common add-ons that increase scope and value. These are scoped separately and planned in advance.

Team Workshop

Facilitated working session with leadership team to align on structure and roles

6-10hAdd to Sprint

Job Description Writing

Professional job descriptions for all defined roles

8-12hAdd to Sprint

Hiring Process Design

Interview process, scoring rubrics, and candidate evaluation framework

8-12hAdd to Sprint
How We Work

Example Sprint Month

Here's what a typical 4-week sprint looks like for this service.

W1

Assessment & Discovery

Current state review, team interviews, gap analysis, and structural goals alignment

W2

Structure Design

Org chart development, role definition, reporting lines, and decision framework

W3

Documentation

Role documents, communication cadence, hiring roadmap, and onboarding structure

W4

Presentation & Rollout

Leadership presentation, team rollout plan, and implementation guide delivery

Client Success

Proof

"We went from a chaotic 8-person team where everything ran through me to a structured organization where people actually knew what they owned. Game changer."

Operations Client

Founder & CEO, Best Odds Corp

Questions

Frequently Asked Questions

Explore More

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Ready to ship real work?

Book a consultation to discuss your project. US-based team, 24-hour response time, sprint-based delivery.